Front of House (Cashier/Runner)
Giggles’ Campfire Grill is a highly successful Minnesota State Fair food and beverage vendor. Giggles’ Campfire Grill operates the 12 days of the Fair and employs over 200 staff working in a variety of functions. Over 10,000 units of food are prepared and served daily during the fair.
The window cashiers are responsible for taking, processing and serving the customers’ orders and collecting the payment. The window cashiers play a key role in contributing to our customer satisfaction and ultimate success of Giggles Campfire Grill.
Responsibilities
Ensure that the best quality food and beverage products possible are served
Know in detail the menu and all its items including sauces, sides, sizes and ingredients
Take customer orders in a quick, accurate, friendly, helpful and knowledgeable manner
Be able to advise customers on the best choices and answer their questions
Ensure that the orders served to the customers are prepared and presented correctly and in an attractive manner
Know how to use the cash register and all related processes
Be organized and set up and stock stations with all necessary supplies and products
Be customer focused and provide superior customer services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Monitor compliance with health department requirements; ensure compliance with all safety rules and regulations
Work within their identified work station
Advise higher level management with issues outside their area of responsibility
Provide support with monitoring product use and inventory management
Ensure the work station is kept clean and organized and is clean and stocked for the following shift
Requirements
Must be 18 years of age
Proven working experience as a cashier, bartender, or server at a high-volume restaurant or similar type food service business
Demonstrated ability to quickly and accurately take and serve orders, process payments and make correct change while under pressure
Ability and availability to work long and intense shifts